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Global fears shackle India's outsourcing job-hoppers
by Staff Writers
New Delhi (AFP) Aug 6, 2012


The employee turnover rate in India's notoriously job-hopping outsourcing sector has fallen sharply as a weak global economy hits the flagship industry, a study on Monday showed.

While still elevated by other Indian industry standards, the outsourcing turnover rate tumbled to 15-20 percent in the last six months of 2011, according to the study by business lobby ASSOCHAM, down from 55-60 percent in the same year-earlier period.

"Employees are wary of switching jobs due to apprehensions about the economic slowdown," said Associated Chambers of Commerce and Industry of India (ASSOCHAM) secretary general D.S. Rawat said.

"A high employee retention rate can been seen almost across all levels of management in the information technology and back-office outsourcing industry sector," Rawat said, as employees adopt "a wait-and-watch policy".

US and other foreign firms, drawn by India's English-speaking workforce and lower costs than in the West, have farmed out a wide range of jobs from answering bank client calls to processing insurance claims and equity analysis.

But the $69 billion industry now is under severe pressure.

US and European firms are spending around 40 percent less on new projects than in the past as clients hold back in the face of the uncertain global climate, according to industry heavyweight HCL Technologies.

The outsourcing sector earns about three-quarters of its revenues from the US and Europe. India's IT and back-office outsourcing sector is also facing stronger competition from rivals in Southeast Asia, Eastern Europe and Latin America.

Industry body NASSCOM projects the sector will grow by 11-14 percent this year -- still robust expansion -- but only half the clip the industry posted in the past decade.

The attrition fall, while highlighting the problems facing the sector, "is a blessing in disguise", Rawat said, easing the "talent crunch due to a shortage of competent managers" with which the industry has been grappling for years.

Also expenses involved in recruitment and training have "come down drastically", easing pressure on the bottom lines of outsourcers, Rawat said.

India's outsourcing sector recently reported mixed quarterly results with market leader Tata Consultancy Services and HCL Technologies, which is fourth-largest by sales, posting strong earnings.

Infosys and Wipro, India's second- and third-largest outsourcing companies respectively, posted disappointing numbers.

The survey did not break down attrition levels by company but said the slowdown was across the sector.

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Bridgestone first-half profit jumps on Japan demand
Tokyo (AFP) Aug 7, 2012 - Japanese tyre maker Bridgestone said Tuesday its first-half net profit jumped 39.1 percent year-on-year, partly driven by a recovery in domestic demand after last year's quake-tsunami disaster.

Earnings in the six months to June reached 75.27 billion yen ($965 million), Bridgestone said, despite rising raw material costs and the strong yen, which makes exporters' products more expensive abroad.

Sales in the period rose 2.0 percent to 1.49 trillion yen from a year earlier, it said.

Also Tuesday, Bridgestone upgraded its earnings outlook for the year to a net profit of 172 billion yen from earlier forecast of a 168 billion yen profit.

But sales in the year were expected to come in at 3.13 trillion yen, down from the 3.24 trillion yen forecast previously.

Bridgestone reports its results on a calendar-year basis, unlike many Japanese firms which operate on a fiscal year model to from April to March.

The company, which competes with France's Michelin for top spot in global tyre sales, said its results were helped by strength in emerging markets and rising demand for speciality tyres used in mining and construction, despite a weaker European market and surging Japanese currency.

Demand linked to reconstruction in Japan's disaster-struck northeast also boosted the latest results, Bridgestone said.



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Philippine mining reforms ignored at gold-rush site
Mount Diwata, Philippines (AFP) Aug 5, 2012
The Philippine government wants to close thousands of small-scale mines blamed for environmental devastation, but Reynaldo Elejorde insists his chaotic gold-rush mountain town will survive. The 53-year-old former carpenter and his family have been digging alongside hordes of others into the rich veins of Mount Diwata since the 1980s, and the efforts have allowed them to survive just above th ... read more


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