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Wired reporter hack reveals perils of digital age
by Staff Writers
San Francisco (AFP) Aug 10, 2012


The perils of modern dependence on Internet-linked gadgets and digitally-stored memories remained a hot topic on Friday in the wake of a hack that wiped clean a Wired reporter's devices.

Mat Honan laid out at wired.com in gripping detail how his "digital life was destroyed" right down to irreplaceable photos of his baby daughter. Honan next week is to share his quest to repair the damage.

"The take-away from his bad experience is that people need to be careful with using an online service, especially a backup service," Lookout Mobile Security engineer Tim Strazzere told AFP on Friday.

"The main part is to mitigate risk; he lost a lot of personal information."

Basic hacker skills were combined with "social engineering," the art of sweet-talking someone like a customer service rep into bending rules during a phone call, to compromise Honan's Google, Twitter, and AppleID accounts.

Honan told of his @mat Twitter handle apparently being the coveted prize for hackers who deleted his Gmail account and erased the data from his iPhone, iPad and MacBook laptop computer to hide their trail.

The data-wiping feature was created by Apple to let people protect digital information if devices are lost or stolen.

He said his Twitter account was used to fire off offensive messages.

"In many ways, this was all my fault," Honan wrote. "My accounts were daisy-chained together."

"But what happened to me exposes vital security flaws in several customer service systems, most notably Apple's and Amazon's."

Hackers were able to get bits of information from Apple and Amazon tech support that helped them achieve their mission, according to Honan.

Apple did not respond to an AFP request for comment, but reportedly gave Honan a statement saying his data was "compromised by a person who had acquired personal information about the customer."

"In addition, we found that our own internal policies were not followed completely. We are reviewing all of our processes for resetting account passwords to ensure our customers' data is protected."

The "daisy chain" mistake Honan described is especially perilous when it involves making links between work and personal accounts, according to Strazzere.

An example would be using one's personal email address as the place to send password reset messages automatically generated by online services that require login information.

Getting access to a personal email account could then give hackers keys to any password protected services someone uses - such as Twitter, Facebook or office email.

"It is an interesting twist to the new age," Strazzere said. "These new capabilities are great tools, but it is a scary thing that if one gets compromised it can hurt you so much more."

His recommendations included keeping work and personal online accounts separate, even going so far as to have "throw-away" Web-based email accounts for matters such as password resets.

Pictures, documents or other data stored in the Internet "cloud" or on personal devices should be backed up as well as being encrypted.

Some online services provide the option of "two-factor authentication" that tightens security on password resets.

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RIM off the hook for $147 mln in US patent case
San Francisco (AFP) Aug 9, 2012 - Research In Motion (RIM) will not have to pay a $147.2 million damages award after an American judge tossed out a jury verdict in a patent case brought by Mformation Technologies.

US District Chief Judge James Ware late Wednesday issued an order stating "there was no legally sufficient evidentiary basis on which a reasonable jury could have found for Mformation on the issue of infringement."

Ware also endorsed a motion by RIM that would call for a retrial of the case before a new jury in the event a higher court overturn's his ruling.

"We appreciate the judge's careful consideration of this case," RIM chief legal officer Steve Zipperstein said after the Canada-based company learned of Ware's ruling on Thursday.

"RIM did not infringe on Mformation's patent and we are pleased with this victory."

Edison, New Jersey-based software firm Mformation sued RIM in 2008 in US District Court in San Francisco, claiming it had disclosed details of its technology to RIM during licensing discussions.

After choosing to not buy a license, RIM modified its software to include Mformation's patented systems allowing companies to manage workers' mobile devices from an enterprise server, Mformation said in its complaint.

RIM denied any wrongdoing and said the patents were invalid.

A jury in California came to a unanimous verdict in July backing Mformation's claim that RIM used the firm's technology for remotely controlling and managing wireless devices.

Ware said in his ruling that "the jury's verdict as to infringement is against the clear weight of the evidence."

RIM saw the legal reverse as evidence that the current patent system leads to expensive and unwarranted litigation and urged that it be reformed.

"The purpose of the patent system is to encourage innovation, but the system is still too often exploited in pursuit of other goals," Zipperstein said.



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TECH SPACE
Apple and Android rule smartphone world: IDC
San Francisco (AFP) Aug 8, 2012
Smartphones powered by Android or Apple software accounted for an unprecedented 85 percent of the global market in the second quarter of this year, industry tracker IDC reported on Wednesday. "The mobile OS (operating system) market is now unquestionably a two-horse race due to the dominance of Android and iOS," IDC senior research analyst Kevin Restivo said in the firm's quarterly Mobile Ph ... read more


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